5

1. Your team has correctly assessed problems with the car. You provided evidence of the problems by literally showing me where and what they were. This was exactly what my persnickety mind needed for decision making. Your team provided a temporary strategy for dealing with the oil leak without having to disassemble the engine. Your team also helped me to maintain my car by timely reminders of needed maintenance. You offered repair options based on my financial concerns. 2. I've greatly valued the open friendliness of your office staff. I was always pleasantly greeted. The office area is arranged to be welcoming with cleanliness, coffee, candy on the counter, fish to observe, toys for the kids, and books and magazines for everyone else. Plus, your drivers have always been polite and friendly. 3. The office is effectively organized and well-run. I've never had to wait for paperwork to be found. My questions have always been answered when I called. 4. I appreciate the values and attention to environmental protection and greenness.

1

(Translated by Google) Experienced worst service eveeeeeer! (Original) Experienced worst service eveeeeeer!

5

I have been a satisfied customer for 6 years quality of work has always been excellent. Anyone who feels they are a little expensive should remember you get what you pay for.

5

Have a mini and had a noise. Had several shops look at the noise. WWAS diagnosed it immediately. Bad Heim joint in a Tarett sway bar.... Also got a host of other gotchas fixed. Nice people. Great service. Fair prices. Jeff

5

BMW328XI: Estimated price for repairs was on point. Great experience. :-) Thanks for being a professional repair center.

1

My 2006 Lexus IS250 quit running and I had it towed to Worldwide as I had no other option. After a few days, they told me that the exhaust camshaft was not moving, timing chain was broken, excessive leakage in cylinder #2, #4, #6 and that major engine damage has occurred. Recommend engine replacement. My car has less than 96,000 miles on it, so for only $6,600, they would replace the engine with a used engine with 91,000 miles on it and give me a 12,000 or 1 year warranty. A relative after hearing my problem, recommended another mechanic so I had it towed to that company. Worldwide charged me $380 for nothing. After checking my car out, the new mechanic told me that there was no engine damage and the only problem was that the timing chain was broken. After only $1026, my car is running like new!

5

BMW328XI: Estimated price for repairs was on point. Great experience. :-) Thanks for being a professional repair center.

5

I have yet to have a negative experience with World Wide, and I have been using them for many years, and through several cars. The service is timely and the price is always fair -- more importantly, the feedback you get is always honest and thoughtful. I remember the time Don told me, "Let's put it this way. This doesn't need to get fixed right away, but I wouldn't let my daughter drive it out of town either!" That is the kind of information you really need when you are in a tight financial situation. PS I love the green business, too!!!