I am a fairly new customer, having for years gone to the dealer for repairs. But as my car aged, every visit brought recommendations for thousands of dollars in repairs. As I became increasingly skeptical, I took it to World Wide Auto to get a second opinion. The difference is TRUST. If WWA says my car needs something, I trust the diagnosis and trust them to do the work quickly and reliably. Most recently my 15-year-old car started shivering and making strange noises. When WWA said it needed new front brakes, I trusted that it did and that they would fix it . Because they were sent a wrong part, they had to keep the car over the weekend, but they gave me a loaner so I could get to a doctor's appointment Monday morning. These are honest, kind professionals. I only wish I had come here years earlier.