Worldwide helped us out with an urgent issue with our car when our regular mechanic couldn’t get us in. Service was very prompt and progress. Price was reasonable. Their shuttle driver was incredibly friendly! My only issue was this: I told them exactly what the problem was, and they still performed and charged me for a diagnostic. I understand that they need to make sure things are I order, but it’s a little annoying as a customer to find out that you are being charged $116 for them to run a test to confirm that the problem is exactly what you told them it was when you dropped it off. Other than that, great experience!
Sam, thank you for taking the time to share your experience! We're glad we could get you in quickly and help resolve your vehicle's issue. We also appreciate your kind words about our shuttle driver! We understand your frustration regarding the diagnostic charge, especially when you already had an idea of what was wrong. Even when a customer identifies a likely issue, our technicians need to independently verify the cause before performing repairs. This helps ensure we're addressing the correct problem and not replacing parts unnecessarily. We appreciate your feedback and the opportunity to earn your business. We hope to see you again!
- World Wide Automotive Service