I set the appointment to repair AC. I informed the staff on what was done to the car to address the AC issues. I paid $282 and the problem still there. So 2 stars.
Hi Danny, Thank you for taking the time to share your feedback. We're sorry to hear you left feeling disappointed. When your vehicle was here, the appointment was for diagnosing the A/C concern. Our technician performed diagnostic testing to identify the root cause of the problem, which allowed us to determine the repairs needed to restore proper A/C operation. The diagnostic charge covered the technician's time, testing, and expertise required to pinpoint the issue accurately. After reviewing the findings and providing an estimate for the recommended repair, you decided to complete the repair yourself. We completely respect that decision. However, because the recommended repair was declined, the underlying issue was not addressed during your visit, so the A/C concern remained. We understand that diagnostic work can sometimes be frustrating because the result isn't an immediate repair, but accurately identifying the problem is essential to fixing today's complex vehicles. We appreciate the opportunity to inspect your vehicle and would be happy to help if you decide to have us complete the recommended repair in the future. Thank you, World Wide Automotive Service
- World Wide Automotive Service