Always 5 stars, every single time. We have taken our vehicles to World Wide Auto for years for a good reason- THEY ARE COMPLETELY UPFRONT, TRANSPARENT AND HONEST. I believe that is something a bit rare in the auto repair industry. Anyone you talk to- to make an appointment or discuss car issues- you are treated the way a friend treats you- comfortable, respectful, kind and with upfront honesty. They explain, educate (if you want), and keep you updated throughout the process.