I found the personnel to be normal - not fast talking sales people wanting to pad the profit margin. I would like to have been looped in to a completion timeline a bit better, but while checking out, they explained a couple of odd mechanical questions I posed without making me feel rushed or ignorant. I have absolutely no suspicion that they wanted to do work that I did not request or that wasn’t integral with the work I did request - that’s refreshing. Having a shuttle service would make it much more convenient, however, I will trust my vehicle to them for future work.